Enterprise Rent-A-Car is a leading global vehicle rental service provider known for its extensive array of cars, SUVs, trucks, and more. Founded by Jack Taylor in 1957, it boasts an expansive network spanning over 85 countries with a fleet of over 1.7 million vehicles, serving clients who need cars for short periods or require replacement while their original vehicle is being repaired.
Enterprise Rent-A-Car is a subsidiary of the Enterprise Holdings, which also owns National Car Rental and Alamo Rent A Car. The entire Enterprise Holdings operation is the largest rental car company in North America and has a massive global presence.
Rental Operations
Enterprise offers a wide variety of rental options to choose from. Traditional car rentals are available with a wide-selection of vehicles including compact cars, luxury options, and SUVs. Various types of trucks are available for rental, which come in handy for those larger moving jobs or towing. You can also rent exotic cars like Aston Martins, Bentleys and Jaguars through the Exotic Car Collection by Enterprise.
Enterprise stands out for their weekend specials available in certain locations, which are perfect for quick weekend escapes. In response to evolving customer needs, they also have flexi-rent services and carshare programs for clients who require a car for extended durations or require a vehicle only for occasional use.
Enterprise Rent-A-Car doesn’t just cater to individual needs; businesses also find it a reliable service provider, with substantial resources dedicated to fleet management, used car sales, and commercial truck rental operations.
Customer Service
Known for its excellent customer service, Enterprise Rent-A-Car has received several awards in recognition of its commitment to customer satisfaction. They famously operate by the business philosophy, ‘Take care of your customers and employees first, and profit will take care of itself.’
Their customer-friendly approach includes picking customers up and taking them to rental locations, providing car delivery and collection services, allowing one-way rentals, and extending operating hours, including weekends – services that are not consistently offered by every car rental service provider.
Rewards Program
The rewards program at Enterprise Rent-A-Car, Enterprise Plus, allows customers to earn points with each rental, which can be redeemed on free rentals. The more frequently customers rent, the more opportunities they have to earn points and upgrade their member status, entailing more benefits.
Sustainability Efforts
Enterprise has showcased commitment toward sustainable practices. They have a variety of fuel-efficient and hybrid cars in their fleet to contribute towards reducing CO2 emissions. They also launched the world’s first and largest electric vehicle (EV) rental fleet and charging station network and use renewable energy to power some of their rental branches.
Used Car Sales
Also unique in Enterprise services is its used car sales division. When cars in the rental fleet are no longer needed, they are often sold directly to the public. These vehicles are well-maintained, offering you a reliable used vehicle option.
Conclusion
Whether you’re travelling for business or pleasure, moving large items, or temporarily in need of a replacement vehicle, Enterprise Rent-A-Car offers many solutions. They are known for their wide selection of vehicles, branches conveniently located at airports and neighborhoods, great customer service, and a lucrative rewards program. All this has led Enterprise Rent-A-Car to be a favored choice in vehicle rental services.
